Tracking status

What does “Returned to sender” mean?

"Returned to sender" means delivery failed permanently and the carrier is sending the parcel back to the origin. Causes include an undeliverable address, a refused parcel, unpaid customs, or an unclaimed item past its hold period.

What to do

Contact the sender to arrange a re-ship once it arrives back, and fix whatever caused the return (address, duties, availability).

How long it lasts

The return trip takes as long as the original transit.

Check your package's live status: